Quiet. Thank you, you have successfully subscribed to our newsletter! I chose Genie because of the name and reputation. As a Contributing Editor for PCMag, John Delaney has been testing and reviewing monitors, TVs, PCs, networking and smart home gear, and other assorted hardware and peripherals for almost 20 years. It’s recognized quality and amazing features and advanced technology are keeping Genie Garage Doors one of the most desirable worldwide door openers, and products in general. For the next five years, he was responsible for buying and configuring IBM PC, XT and AT desktops for many of New York's financial institutions. Sale. If you're ready to replace your aging garage door opener, the Genie SilentMax Connect opener is a solid choice. Most of the garage door openers are relatively inexpensive and highly reliable. I’m tearing all these units out, throwing them in the trash and installing liftmasters. It’s an ultra-quiet device with the smooth and powerful operation. PCMag Digital Group. This puts the opener into Wi-Fi pairing mode. As a homeowner, you have probably heard great reviews on both of these companies, and you are still stuck deciding on which one to purchase. Well they said they couldn't. Reviewed in the United States on April 11, 2012. A 13-year veteran of PC Magazine's Labs (most recently as Director of Operations), John was responsible for the recruitment, training and management of the Labs technical staff, as well as evaluating and maintaining the integrity of the Labs testing machines and procedures. Verified Purchase. I told them that I was through with the Genie opener and would be making sure to let everyone know how bad their openers are. Instead, they wanted to provide the less costly optical encoder. I was confused by this, but, I did it. I was reading off the invoice. To return to the main screen from anywhere in the app, tap the Home button. I clicked on "chat", but was told, "Sorry, chatting is just to discuss orders for parts". FAQ. A link has directed you to this review. The SilentMax Connect also provides ultra-smooth openings and closings, and the safety sensors never failed to reverse the door when the light beam was interrupted in testing. He then worked for the now defunct ComputerLand chain of PC dealers before joining PC Magazine in 1987. I then ask the price, when I was told what it would cost I said I thought they should at least give it to me for half. The issue I have is not addressed in the manual, so I guess I have two choices, call a repair person to do what I could likely do if told what to do, or toss the 6 month old Genie and buy another brand. WOW, maybe the first first level tech could have lead with that instead of insisting that the door was the problem. What is the main difference between Liftmaster and Genie? Its location on this page may change next time you visit. We installed the residential Genie 3120 garage door opener with belt-drive, battery backup, and Aladdin Connect for WiFi connectivity and control. It is burned out such that the lights won't work, the motor won't operate, nor will the indicator lights for the up/down stop program reset work. Fret not! I do so and call back, clean as a whistle, I get the first, first level tech again, still must be the door. Unsubscribe at any time. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. ULTRA-QUIET OPERATION: The SilentMax 1200 is an ideal garage door opener for garages attached to living spaces. Now the second second level tech gets on the phone, we chat and I tell her that it is now working after I unplugged it and plugged it back in. Best Selling Genie Garage Door Opener Reviews Genie is one of USA’s best-known companies for quality Garage Door Openers. I wasn't too pleased, but I needed an opener. Tap a controller to view details such as the time zone, owner email address, status (online or offline), Wi-Fi network, and Wi-Fi signal strength. Smooth operation. Recieved the opener quickly, It only took about 20 minutes to install. So we went through the whole checklist as I was on the phone with the rep. Was told it was the circuit board. POWERFUL AND SMOOTH OPERATION: The powerful 140V DC motor features a soft start and stop … Genie SilentMax 1200. Works with Alexa and Google Assistant voice commands. If you do decide to install it yourself, Genie offers detailed step-by-step video instructions on its website in addition to the included written instructions. I explained the there are new (newer) torsion springs (2 years) along with new rollers, all freshly lubricated etc. I would think a garage door opener would last longer than seven years with only moderate use. Signed, A LONG TERM - REALLY UPSET CUSTOMER. Then go buy the CHAMBERLAIN unit I wanted in the first place. Find helpful customer reviews and review ratings for Genie ChainDrive 550 Garage Door Opener - Heavy-Duty Chain Drive System - Includes 2, 3-Button Remotes, Wall Console, Wireless Keypad, Safe T-Beams - Model 2035-TKV,Black at Amazon.com. The only thing I couldn't get program was the wireless keypad outside the door. The More button opens a screen where you can change your password, disable notifications, and change your security questions. The Genie SilentMax Connect Garage Door Opener is a reasonably priced Wi-Fi-enabled garage door opener that you can open and close with your phone or with your voice. This newsletter may contain advertising, deals, or affiliate links. By now I am a tad bit annoyed, he elevates me to a second level tech. All I was told how sorry they were. Genie has updated their wireless technology and made my keypad obsolete. So in 8 years, three units have required 5 boards at $140 a piece. Meanwhile, if you're happy with your existing garage door opener but want to make it part of your smart home, check out Genie's Aladdin Connect upgrade kit ($49.99). Included in the box are a belt drive system consisting of rails and a steel-reinforced drive belt, two preprogrammed remotes, the above-mentioned wall console, two safety beam sensors that prevent the door from closing when something or somebody is in the way, assorted brackets and mounting hardware, and installation instructions. To share access to the opener, tap the Users button and then tap Add Shared Access to send an invite email granting full access, recurring access with start and end times and dates, and temporary access with a finite end date. I bought a very expensive opener ($280.00). The opener is wired to a two-button wall switch for opening and closing the door, disabling the door, and turning the light on and off. If your garage door opener struggles to fully raise and lower the door, and makes a racket doing so, it may be time to upgrade to a new smart opener like the Genie SilentMax Connect ($198). Clearly the circuit board is defective. I'm really upset that I have to spend more money to make this complete. Best genie garage door openers are always a nice convenience but become most appreciated when the weather turns dangerous. For its amazing super-quiet operation and strong and durable motor, as well as a lifetime warranty, I strongly recommend the Genie SilentMax 1200 Garage Door Opener as your first choice. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. THE BELT IS BROKEN AND HANGING DOWN! What it does is that it changes the access code after each door activations. I purchased a house built in 2012 in 2017. They worked with me for 1 1/2 hours with no success. "See, it must be the door since if you remove the load, the opener works fine.". The SilentMax Connect can be opened and closed using your phone or the included remotes, or you can use Amazon Alexa and Google Assistant voice commands. 5.0 out of 5 stars Genie garage door opener. It works with most openers manufactured after 1993 and is easy to install, and it lets you control the opener using the Aladdin Connect mobile app and with Alexa and Google voice commands. The opener is controlled with the user-friendly Aladdin Connect mobile app for Android and iOS devices. https://www.pcmag.com/reviews/genie-silentmax-connect-garage-door-opener.
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