I have booked ticket on 25th apr. travelobiz.com is India’s leading Travel News Portal that provides latest Travel News, Updates, Offers and Blogs. Just retrieve your itinerary, view your balance and get ready to plan your next trip with us. The Credit shell is valid until 1 year from the date of creation and can be utilized for the same passenger(s). You can easily view your credit shell balance on your itinerary. No, If your credit shell expired you will not get any refund. As of now there is no way to get the money back into your bank account. government is not taking Action on anyone and they have looted hard earned money of public as they have hardly need in the time of pandemic 19 . You may get in touch with our group booking department groups@goindigo.in  and they shall advise you further. Please Note: Due to nationwide lockdown, all their call centre services are temporarily suspended. same happening with me, indigo says contact 3rd party agency, flipkart says contact indigo cant help you. Just had this issue as well. Click here https://bit.ly/2UzpjfR #LetsIndiGo What will happen if i dont use credit shell within the validity ? — IndiGo (@IndiGo6E) April 14, 2020. If you’re on a top-up offer and want to know how many days are left, text ‘offer’ to 50104. 6. credit shell is a credit note created against a cancelled PNR to be used for a future booking, for the same passenger/s. Please enable JavaScript before proceeding: Your gift card number is located on the back of your card. In the case of multiple passengers, the amount will get equal, split. You can just call them or tweet and ask to adjust payment of new PNR against credit shell. Since your travel is for June you are not eligible for full cash refund… for more details please check this airticle. If there are no matches in your city, try the next closest major city. Visit airport ticketing counters – applicable after the lockdown is lifted, Make a hold reservation in your IndiGo login ID, Drop an email request to agency.support@goindigo.in. If you booked ticket through any third party website you need to contact them only for credit shell utilization. 5.How can I redeem my credit shell? How to get Credit Shell for future booking? A credit shell is a form of credit note which is created to be applied towards your future IndiGo flight. Due to covid-19, my flight was cancelled and credit shell was provided for the same. You need to contact either MMT or the airline directly for utilize your CS. You can check credit shell balance against the itinerary directly on the IndiGo website. as of now they are not giving any refund you can only get credit shell. We acknowledge the need to go online and assure you, our teams’ are working round the clock to develop an online utilization module, which we are hopeful will be live by next week, until then kindly bear with us by following the above process. I booked directly via indigo mobile app what should I do for credit shell utilization because as per mentioned procedure I book and hold the new booking but for while and mail sent to them but no any reply received in hold time. I want my refund to my originating account….. not in any credit shell. Can the family get some refund. Can I redim the credit shell via indigo website. Enter your email address below to subscribe to our newsletter, Nobody is responding to my queries and then indigo airline says us to keep safe at home we will help you out via online services. Save my name, email, and website in this browser for the next time I comment. If you just want to know your data balance, you can text 'balance data' to 50104. I booked my ticket from third party but no one responded and also I need to reschedule my flight as it got cancelled due to covid 19. A credit shell is valid for use up to 1 year from the date of issuance. If you do not have to customize your Internet security settings, click. Check your gift card balance. I called them many times but their no. Join the List & get 10% off online. https://travelobiz.com/indigo-starts-full-refund-of-cancelled-bookings/, Mera tickets Hyderabad to indhor ke liya that 16aprail ka tha joki cancle ho gaya amount abhi tak ritan nahi aaya yar bhot taklif me hu, You need to contact your ticket supplier (from where you booked your ticket). As the flight booking has been resumed for the flights, I would like to book my tickets now. 4. FAQ on Credit Shell Utilization Our website has detected that you are using an outdated browser. I have booked and the flight is cancel due to coronavirus. Offer valid for new subscribers only. That is why we’re providing a credit note for all new and existing bookings made till 30th April which can be used for their future travel. This site requires JavaScript. Credit Shell means airline credit. Just retrieve your itinerary, view your balance and get ready to plan your next trip with us. If you want to redeem the Credit Shell through you need to contact them on call center or visit their office. And cancelled via indigo website. † Conditions apply. Offer valid for new subscribers only.† Conditions apply. IndiGo advising all such customers to contact you to process the new book, by utilizing the credit account. If your postal code might be further than 25kms from a store, try entering a city name instead. Checking your credit shell balance is now quick and easy. The Airline cancellation is due to the lockdown imposed to manage the outbreak of coronavirus. As you may be already aware. Sign up to get exclusive offers, the best in books & more. No one helps in that too to whine we need to contact for reseduling the ticket.

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