© 2020 United HealthCare Services, Inc. 1-877-844-4999 / TTY 711 for help with accessing your account all day everyday or call the number on your member ID card. It does not provide medical advice or other health services, and is not a substitute for your doctor's care. ET. Whether it’s through one-on-one conversations or by using online tools, advocates guide employees and their covered family members when they have questions about their health and health plan. Single toll-free number and health plan ID Cards • Single toll-free Advocate4Me number included on Health Plan ID cards the next time your organization is scheduled to have cards re-issued. How Often Should You Wash These Everyday Items, How Your New Year’s Resolutions May Be Hurting Your Hearing, Content is for general informational purposes only and not intended to be medical advice or a substitute for professional health care. Please call us toll-free at 1-844-386-7491, TTY 711. Advocate4Me SM Health care can be confusing, time consuming and stressful. This service should not be used for emergency or urgent care needs. Go to the home page Why do I need to enable cookies to use this site. Explore employer, individual & family, Medicare-Medicaid health insurance plans from UnitedHealthcare. See your physician for medical advice personalized to your situation. Medicare members. Hospitals have offered patient advocates for years. UnitedHealth Group Advocate4Me Operations … For more information, contact your UnitedHealthcare representative. United Healthcare also gives money to organizations that go against my … UnitedHealthcare Member services is open Monday through Friday from 8:00 a.m. to 8:00 p.m. In April 2015, UnitedHealthcare launched Advocate4Me, a new call center model that provides customers with enhanced service and care. If you need assistance using our website or mobile application, or assistance with a document on the website or application, we can help you. ... To learn more: Call the toll-free phone number … A cookie is a tiny piece of text asking permission to be placed on your computer's hard drive. United Healthcare refused to pay for the blood test; and I was billed over $2,000.00 (and had to pay it eventually). For 2019, members will continue to use the Piedmont Community Health Plan Customer Service number at . 17-5745 11787 1 UnitedHealth Group Advocate4Me Operations Scorecard, January 2014–November 2016. If you are a member covered by a UnitedHealthcare insurance plan and you are looking to verify your benefits, view your claims, find a provider or talk to a nurse, visit myuhc.com or call the customer service phone number … Demographic Changes: 1-877-842-3210 Fax Number: 1 … For more information, contact your UnitedHealthcare representative. A health care advocate – sometimes called a health concierge or health adviser – is a highly trained customer care professional who helps plan participants get the answers they need to address their specific health issues, often with just one phone call. Advocates also may help people feel more satisfied with the health benefits they receive. Advocates are an exciting new way for health plans to provide personalized support and connections to help people improve their health and quality of life. This phone number Learn more about the tools and resources UnitedHealthcare offers to help you understand and manage your health coverage. • Provider and facility navigation through UnitedHealthcare’s medical network. Please call us toll-free at 1-866-842-3278. For people 65+ or those who qualify due to a disability or special situation, For people who qualify for both Medicaid and Medicare, Plans for people before age 65 and coverage to add on to other health insurance, Additional plans like student or life insurance, Learn how to sign in to your account if you get insurance through your employer, View individual and family plans near you, Managing medications (Prescription Drug Lists), Automatically routes callers to an advocate whose skills and training match their needs, Helps advocates quickly understand why the member is calling – before they even speak, Brings up health opportunities before members even ask. Advocate4Me offers members service, support and access that goes above and beyond, helping to improve the health care experience, one person at a time. (24 hours a day/7 days per week for Nurseline support) 888-364-6352 (TTY 711) With the help of powerful technology and insights, advocates create a highly proactive experience for members. 877-210-1719 or by calling from the Lynchburg area 434-947-3671. The UnitedHealthcare® app provides on-the-go access to assistance. We offer language assistance services at no charge to you. Currently servicing 24 million people, Advocate4Me has resulted in overall customer satisfaction exceeding 96%, with over 95% ranking their level of … MT-1154094.0 10/17 ©2017 Oxford Health Plans LLC.
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