Simple way of fixing it< just restart the computer. I could be using MS Word, typing away and moving the cursor around with no problems, then suddenly the arrow keys don't work. These buttons will work individually, and any other two of the arrow keys work when pressed together. I have taken extremely good care of my Laptop since receiving it and have done nothing to cause this issue. But who knows?I checked the device manager. Both of them are doing this, which is one of the reasons I returned the first one. I installed the latest bios update and the problem was fixed. While I can't write it's a sure fire cure, it's one of those procedures we do to avoid a wipe and fresh install.Bob. And they work with just the arrow keys. And all had gone good. Actually, the problem seems to be the mode of the terminal: The terminal has different modes, like either directly sending each character to the process, or aggregating a line until the user presses enter, or displaying stuff with history scroll-back as opposed to vim style full-screen mode. If someone knows what my problem is, I'd appreciate the help. So not sure if going back further would help.If I reboot, it works fine. You could try the old boot to safe mode and head to device manager and remove all the keyboards there method. How do i fix that. All three drivers reinstalled automatically and the computer rebooted again. Start with scans suggested by grif at http://forums.cnet.com/7726-6122_102-5509131.html?tag=posts;msg5509131Bob. They sometimes screw up and I'm scanning like crazy to see what's crawled into this PC. I had been keeping an eye on the new drivers but gave up after several months. It's an old tech procedure and it seems you need a lot more support. I deleted all the keyboard drivers listed in Device Manager. I always worry about people that use that as a serious option right away. Thank you for being a valued part of the CNET community. He was very afraid as he thought that his bro will scold him, so he called me and enquired about whether an solution is available.. If the keyboard is not working in Windows, continue with these steps to uninstall and reinstall the keyboard software in Device Manager. In early 2021, CNET Forums will no longer be available. I've tried pressing the f7 as some have suggested in other posts, and this does not work. But after few days, up and left arrow keys stopped working. This can be especially frustrating if your keyboard doesn't have a Scroll Lock key, or there is no light indicator showing it's enabled. As usual after a reboot, everything works as it should. Disable Add-Ins. Please try again now or at a later time. I have tried this combination of keys in many different circumstances, on several applications, but they will not work as they are supposed to. Id assume that this is an input issue related to driver software. Rkill terminated one process (DellSystemDetect.com) and found no issues. I have also tried using an alternative keyboard to see if the problem remained, however a different keyboard didn’t have this issue in any of the same tests, therefore the problem lies within the Inspiron Keyboard. These buttons will work individually, and any other two of the arrow keys work when pressed together. These buttons will work individually, and any other two of the arrow keys work when pressed together. I suggest you report the problem as the more who do, the more pressure DELL have to fix it, they may release a driver to fix it presuming it is driver related (see link at bottom). I thought about using the "restore" feature, and went back a couple of months. But we now know the problem is with the system. So if I still have use of the arrow key after 3 or 4 days, then maybe this program was the problem. This time told they were looking into it and they would this time get back to me, within a month max. Meaning W+A+smth else doesn't work. Up/Right or Down/Left. keyboard. So I'm installing the new updates now. Quite frankly I found this claim ridiculous as the vast majority of Laptops aren't designed for Gaming but never have this problem, Gaming Laptops are for Enhancing Gaming not being exclusively able to play games. Each driver has the same date (21/06/2006) and same version (6.1.7601.17514). The first thing to do is check for any button on your keyboard which has an icon that looks like a touchpad with a line through it. Restart the computer. On most keyboards, it's located in the control keys section of the keyboard, above the arrow keys or right of the function keys. Remember we're assuming the hardware is fine. Haven't contacted Dell yet as I expect I'll get the generic "deal with it" response since it appears to be this way by design. Because at the moment, the keyboard is not functioning as it is intended, and is causing major problems. Due to having no clue whether to when, and more importantly if, anyone was ever going to reply to me I decided to email them requesting a refund on my product and how there product doesn't fit with the Consumer Rights Act. I've noticed when I press the Left and Up Arrow Keys together, they do not work. You can use Alt or Shift plus the arrows to advance more frames. If the keyboard works in Windows, you are done. Sorry, there was a problem flagging this post. But when used alone, the arrow keys do not work, to move the cursor in any direction, up, down, or left or right. © 2020 CNET, A RED VENTURES COMPANY. My problem is on a laptop, and only happens when the arrow keys alone are pressed. Try avoiding DELL in the future and good luck in fixing it buddy. PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. The fact that you were able to get the key combination to work using an external keyboard points to a hardware issue with the keyboard. I put a lot of effort into the letter (several pages) and even had to send it twice as there was no reply to the first one after over a week (again, the website said I'd receive one in 2 days). ALL RIGHTS RESERVED. I remember updating Windows 3.1 from 3.0 and using about 20 "floppy" disks. Hope that helps and I'll keep you posted if I hear anything. Black Friday 2020: The best deals still available at Amazon, Best Buy, Staples, Walmart and more, PS5 restock: Check inventory at Amazon, Walmart, Best Buy, Target and more for Cyber Monday weekend, Best Amazon Black Friday deals you can get now: $65 Echo Show 8, $60 Amazfit smartwatch, $29 Echo Dot and more, Follow this discussion and email me when there are updates. If no one else has any suggestions I'll just call Dell and see what they have to say.Thanks for your help so far Bob. If I don't post again it means the problem is resolved. Cause of Arrow Keys Not Working in Excel . Up and left arrow keys not working. Please remember to be considerate of other members. I may be wrong but it sounds like you don't reboot for days. Problem still here, anybody else have this issue or know a solution? And when you say this will come back on a reboot, you are meaning that the device driver(s) will be reloaded, correct? I don't recall.I did a driver update search on each of the drivers and windows says they are all the most current.I checked for any new windows updates and there were some. Add-ins help you get more out of Excel but sometimes they can cause conflicts as … So why is this the only program I know of where the arrow keys work by themselves?I'm going to uninstall the VLC program and see if this changes anything. The most common cause for arrow keys not working in Excel is scroll lock being enabled. I use NoScript for FirefoxI have the free version of Avast always running. But using just the arrow keys jumps the frames by a few seconds. Guys I have a Dell Inspiron 5559. Ask anything you need, happy to help. Windows 95 we'd reboot 2 or more times a day. ?I have windows 7, on a Dell Vostro 1520, with 4 GB of ram and 750MB HDD. Perhaps this problem is for all such sets of four keys. Cheers for the heads up, glad this problem is finally fixed. I remember that before installing and using Qtile both keys were working. I'd think if if was a hardware issue, the arrow keys would not work regardless of what other keys are used at the same time. We are grateful for the participation and advice you have provided to one another over the years. It might be a faulty keyboard or a driver issue. share ... Rhythmbox Music Player is getting opened when arrow Keys(up, down, right, left) are tapped. I have some issues with my keyboard left and right arrow keys are not working. Other keys are working as well as the top and bottom arrow keys. Make the call?Bob. Press it and see if the cursor starts movingagain. I am on my second 5559 because of this issue. Since then I have given the Laptop to a relative and am pursuing getting a Custom Built Desktop instead of this as DELL just aren't willing to help yet keep assuring me of a quick fix.
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